About Glen Madsen

Glen Madsen hails from Northern Utah where he completed his education with a Bachelors degree in Business Administration. Beginning his career with Fidelity Investments he spent most of his time establishing Fidelity’s new 1000 employee customer service office in Salt Lake City. As an operations manager he was responsible for all physical facilities including: building and maintenance, telephone and computer equipment, forecasting call volume, and staffing and scheduling of telephone representatives.

Glen was recruited by Citibank in their Las Vegas office in 1989. As a senior vice-president of operations for Citibank, he spent most of his time developing call centers around the world. He was involved in the acquisition of real estate and building physical facilities in multiple locations in the United States, Europe, and Mexico. He was instrumental in getting these operations up and running, training new employees, and establishing local management. Day to day operations of Citibank’s national operations was also part of Glen’s responsibilities. Coordinating with 5 regional sites Glen was responsible for forecasting call volumes in excess of 3-4 million calls per month and routing of those telephone calls across those 5 sites. Staffing of all 5 centers was Glen’s responsibility with over 6000 telephone customer service representatives. Creating schedules for all telephone representatives was also part of the scope of his work. Glen was also responsible for physical facilities, disaster recovery, and emergency contingency planning

Too much travel and the “Big City” found Glen relocating his family to St. George in 1999 to pursue a more family friendly lifestyle. He was the controller for Ence Enterpises, Inc. for 5 years responsible for all financial operations. Concurrently Glen was also involved in real estate on the residential side where he was top producer within the company for several years. Glen joined Colliers International Southern Region office to be more involved in the commercial side of real estate as development is his true love.

Glen was working closely with Steve Kemp at the time he created Vantage Real Estate joining him from the onset specializing in large land tracts and commercial leasing. He is licensed in the state of Utah.

Glen is currently involved in several developments as an agent and/or principal including: Pineview Plaza, Sunset Corner, and several large land investment properties.

Contact: glen@vantagecre.com